一旦建立分期付款计划, 未来的账单将遵循正常的托收. 从2020年10月到2021年3月，分期付款将与你当前的账单一起到期. If payment in full is not received by the due date, service could become eligible for disconnection. All remaining installments will be due based on the agreed-upon terms of the installment payment plan.
您将只提供一个分期付款计划. Any unpaid balances accumulated after the installment plan is in place will be subject to normal operation procedures, 包括可能断开. 这不会影响任何美元放置在分期付款计划
I have received calls claiming to be Georgia Power asking me to pay my bill to avoid disconnection. 这是真的?
必威betway敦促客户在必威betway大流行期间警惕骗子. Georgia Power will never ask for a credit card or pre-paid debit card number over the phone. If a customer receives a suspicious call from someone claiming to be from Georgia Power and demanding payment to avoid disconnection, 他们应该挂断电话，联系公司的客户服务热线1-.
作为我们帮助减少必威betway传播努力的一部分, we’re taking extra steps before any direct interactions with our customers or others in the public. 如果有必要举行面对面的会议, 我们的员工在进入工厂前可能会问一系列的问题. They may also wear special protective clothing and ask that you help them maintain a distance of at least 6 feet. We will also try to resolve issues by phone or other communication methods to avoid the need for direct interactions when possible. 谢谢您的理解.
Georgia Power wants to assure customers that the company has comprehensive plans and procedures to ensure a continuation of operations and service.
作为你们社区的一部分, we are determined to continue delivering the safe and reliable power you need while helping to protect the health and safety of our employees and our customers.
我们正在实施预防措施，以确保我们的员工尽可能安全. All those who can perform their work without being in an office or facility are working remotely and employees are being encouraged to use virtual forms of communication where possible. Employees who interact with customers for programs may cancel or reschedule nonurgent appointments and services. 当员工必须在现场, they have been directed to not shake hands and remain at least 6 feet away from other individuals.