Below you will find our more commonly asked questions regarding our response efforts to 必威betway for our business customers.
如果您对我们承诺提供持续安全可靠的服务有任何疑问, 或其他提供, 资源和技巧, 毫不犹豫地伸出援手. 必威betway通过 闲谈,聊天或者通过我们的社交渠道必威betway.
An 分期付款计划 is a program we’ve initiated to help customers who may need assistance paying f或者是ir electric service. 我们了解到我们的许多客户都受到了必威betway的影响, 所以我们要确保我们采取了额外的措施来保证你的灯是亮着的.
The 分期付款计划 is designed to help you to better manage your outstanding bill. The 分期付款计划 bills any outstanding dollars in smaller increments over a six month timeframe with your new monthly bill, 从10月开始.
You will be billed an installment amount along with any new monthly bill from October 2020 to March 2021.
一些费用,如滞纳金, 存款, 分期付款不收取商品费. 分期付款计划中只包括符合条件的美元. 不合格的费用将在您的账单上继续存在,直到您付清为止.
一旦建立分期付款计划, 未来的账单将遵循正常的托收. 从2020年10月到2021年3月,分期付款将与你当前的账单一起到期. If payment in full is not received by the due date, service could become eligible for disconnection. All remaining installments will be due based on the agreed-upon terms of the installment payment plan.
您将只提供一个分期付款计划. Any unpaid balances accumulated after the installment plan is in place will be subject to normal operation procedures, 包括可能断开. 这不会影响任何美元放置在分期付款计划
另一个可用的选择是登记预付率. 这个汇率计划提供了灵活性,可以将未付美元存入递延账户. 预付费率让你控制何时支付你的电费. 当你用电时,你的平衡就减少了. 这种灵活性允许您更好地管理您的预算和能源使用. 最重要的是, 没有存款要求, 没有信用检查, 并且当您参加预付费计划时,没有重新连接费用.
有关我们的预付率的更多信息,并看看你是否符合条件,请访问 ifengsha.com/prepay.
不,目前服务不是免费的.
是的,每个能支付账单的人都应该在到期前继续支付. 虽然我们暂停客户断开连接的时间延长到7月15日, we are encouraging those who can pay their bill to do so in order to avoid accumulating a large account balance.
7月15日有效, 如果您无法付款,并且您的服务已过期, 你可能会被切断联系. We encourage customers to make payments if possible, to prevent a large balance from accumulating.
是的, you will continue to receive these notifications if you are signed up for bill alerts and reminders. 如果您已登记,您仍会收到以下警告:
点击这里 注册在线账单提醒.
美国.S. 中小企业管理局 has a webpage dedicated to small business guidance and loan resources during these unprecedented times. 欲了解更多信息,请访问美国.S. 中小企业管理局 网站.
是的,你仍然可以在全州数以千计的杀伤人员地雷上付款. 在被认为是基本业务的商店,如杂货店,可以接受付款, 药房和加油站. 另外, payments can be made using kiosks within some of these stores requiring no person-to-person contact.
要找到一个APL附近您访问 http://gzouae.ifengsha.com/residential/payment-options/authorized-payment-locations.html 或文本GPPAY 99123.
必威betway敦促客户在必威betway大流行期间警惕骗子. Georgia Power will never ask for a credit card or pre-paid debit card number over the phone. If a customer receives a suspicious call from someone claiming to be from Georgia Power and demanding payment to avoid disconnection, 他们应该挂断电话,联系公司的客户服务热线1-.
作为我们帮助减少必威betway传播努力的一部分, we’re taking extra steps before any direct interactions with our customers or others in the public. 如果有必要举行面对面的会议, 我们的员工在进入工厂前可能会问一系列的问题. They may also wear special protective clothing and ask that you help them maintain a distance of at least 6 feet. We will also try to resolve issues by phone or other communication methods to avoid the need for direct interactions when possible. 谢谢您的理解.
我们可能不得不与减少的业务客户服务呼叫中心人员合作. 您可能会发现访问我们的网站或下载我们的移动应用程序更容易和更有效. 这些工具也是了解最新信息的好方法.
Georgia Power wants to assure customers that the company has comprehensive plans and procedures to ensure a continuation of operations and service.
作为你们社区的一部分, we are determined to continue delivering the safe and reliable power you need while helping to protect the health and safety of our employees and our customers.
我们正在实施预防措施,以确保我们的员工尽可能安全. All those who can perform their work without being in an office or facility are working remotely and employees are being encouraged to use virtual forms of communication where possible. Employees who interact with customers for programs may cancel or reschedule nonurgent appointments and services. 当员工必须在现场, they have been directed to not shake hands and remain at least 6 feet away from other individuals.
我们正在采取措施确保我们行动的稳定性和连续性, 包括资源和供应链规划. 提供可靠的电力是我们的责任,也是我们对您的承诺.